Job advert: Communications and Marketing Expert

Help us communicate with our community, market our events and ensure that our open access digital era government syllabus reaches a broader audience.

About us

As a rapidly growing open education nonprofit, Teaching Public Service in the Digital Age is working to build a world in which all public service organizations have essential digital capabilities so that our governments have a better shot at overcoming the urgent challenges facing our societies, and our planet. Crucially, new digital-era skills must be integrated with and inseparable from traditional public service skills. This is the challenge we were founded to meet.

How do we achieve this mission? We operate a teach-the-teacher model - we train the professors who educate people to become public servants. Specifically, we ensure that those who educate current and future public service leaders embed key digital-era skills into University courses and other training programmes. Core to our work is a carefully designed, openly licensed digital-era government syllabus and a network of around 50 professors in 25 countries who are using our materials in their teaching. To support the network we organize masterclasses, research seminars, and webinars. We recently secured philanthropic funding to enable the organization to professionalize and further scale over the next two years.

About the role

We are looking for an expert who can lead our communications and marketing efforts and support the delivery of our events. This includes ensuring that our regular educators’ workshops attract at least 25 participants, growing the community of educators teaching our materials to at least 250 and positively influencing the education of at least 10,000 current and future public servants by the end of 2025.

We’re a small team and you will be working closely with our Executive Director and Programme Coordinator as well as our four-person Board. We work remotely from Spain, the UK, Canada, France and Germany and are open to applicants from anywhere, but ideally within four hours of CET.

The role will include

  • Developing and implementing a communications strategy strongly focused on growing and serving our global community of educators.

  • Organizing, coordinating, and communicating online events, workshops and research seminars.

  • Leading online communications and managing the website, including writing email newsletters, social media and web content.

  • Further improving and professionalizing our marketing tools and systems, including by segmenting data, running marketing campaigns and automating processes.

  • Producing marketing materials and products

  • Setting up and maintaining appropriate administrative systems to track and manage our communications, marketing and events processes.

  • Producing and commissioning communications and marketing assets.

  • Maintaining relationships with the community, partner organizations and donors.

  • Contributing to articles, reports and publications.

Experience and skills

  • Minimum three years working in communications, marketing and/or community management (essential)

  • Experience of email marketing and newsletters (essential)

  • Experience of online communications, websites and social media (essential)

  • Experience of community management (essential)

  • Skills in digital communications and marketing tools, including content management systems, customer relationship management systems, social media marketing, online collaboration tools such as Miro etc. (essential)

  • Excellent writing and editing skills (essential)

  • Data management and analysis skills (essential)

  • Excellent communication skills and a high level of written and spoken English (essential)

  • Experience of organising and managing online events (desirable)

  • Knowledge of other languages spoken by our community, especially Portuguese, German, Spanish, French or Arabic (desirable)

  • Graphic design skills (desirable)

  • Knowledge of issues and trends related to digital government (desirable)

Education

Degree in communications, marketing, media, journalism or similar.

What we offer

We’re a small, distributed team that works together online. The role is fully remote and offers significant flexibility. We focus on getting things done, achieving great results and trusting each other rather than specifying where and how people should work.

The salary is USD $44,000 for an initial 12-month freelance contract. We work 35 hours per week but are open to discussing a part-time, pro-rata arrangement with you. We have an unlimited leave policy based on trust and prior arrangements with colleagues where we expect everyone to take at least 25 days of leave a year.

How to apply

Send a CV, a cover letter explaining your interest in the role, and a list of relevant projects you have worked on to apply@teachingpublicservice.digital.

Closing Date: 19 May 2024